Last updated: 1 August 2026
Bags End operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience on bagsend.store (the "Services"). Bags End is powered by Shopify, which enables us to provide the Services to you across the United States. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with our Services:
- Contact details: Name, billing address, shipping address, phone number, and email address.
- Financial information: Credit card details, debit card numbers, payment account information, transaction records, payment method, and payment confirmation details in USD ($).
- Account information: Username, password, security questions, preferences, and saved store settings.
- Transaction information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled, and past purchase history.
- Communications: Information included in customer support inquiries or other correspondence with us.
- Device information: Device type, web browser, network connection, IP address, and unique online identifiers.
- Usage information: Interaction with bagsend.store, including page navigation and browsing patterns.
Personal Information Sources
- Directly from you: When creating an account, placing an order, contacting customer support, or providing information directly.
- Automatically through the Services: Collected automatically from your browser or device using cookies, log files, and tracking technologies.
- From service providers: When third parties collect or process personal data on our behalf (e.g., payment gateways, shipping providers).
- From business partners: As permitted or required under applicable United States federal and state laws.
How We Use Your Personal Information
- Provide, Tailor, and Improve the Services: To process and fulfill orders, manage your account, arrange order shipping across the USA, handle returns and refunds, send transactional notifications, and personalize your shopping experience.
- Marketing and Advertising: To deliver promotional communications, product updates, and personalized ads based on your interactions with bagsend.store.
- Security and Fraud Prevention: To protect customer accounts, verify purchases, detect fraudulent transactions, and secure online payments.
- Communicating with You: To provide responsive customer support and maintain clear communication regarding your orders.
- Legal Reasons: To comply with legal obligations, enforce our site terms, and protect our business rights and customer safety.
How We Disclose Personal Information
- With Shopify, third-party vendors, and technical service providers for IT support, payment processing, data analytics, customer service, cloud storage, fulfillment, and logistics.
- With advertising and marketing partners for targeted campaigns, in accordance with their respective privacy disclosures.
- When you direct or consent to sharing, including for social media interactions or express checkout integrations.
- Within our corporate group or corporate affiliates under BAGS END LLC.
- In connection with business restructuring, legal obligations, regulatory requests, or enforcing our legal rights.
Relationship with Shopify
Our online store is hosted by Shopify, which collects and processes personal information to power and enhance the Services. Shopify may combine your data with aggregated merchant analytics to improve platform functionality. For more detailed information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Third Party Websites and Links
Our website may contain links to third-party platforms or social media networks. We are not responsible for the privacy policies, security protocols, or content of external third-party sites. Please review their privacy notices independently before submitting personal data.
Children's Data
The Services are intended strictly for general audiences and are not directed to children under the age of majority in their state of residence. We do not knowingly collect personal information from children. If a parent or guardian believes a minor has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
We implement technical and organizational measures to safeguard your personal data. However, no online transmission or storage system is completely secure. We retain your personal information for as long as necessary to fulfill order processing, resolve disputes, maintain tax records, and satisfy legal obligations.
Your Rights and Choices (USA)
Depending on your US state of residence (including state-specific regulations such as CCPA/CPRA), you may have the following rights regarding your personal data:
- Right to Access / Know: Request details regarding the categories and specific pieces of personal information we collect and process.
- Right to Delete: Request deletion of your personal data collected through our store, subject to statutory retention obligations.
- Right to Correct: Request correction of inaccurate or incomplete personal records.
- Right to Opt-Out: Opt out of the processing of your personal information for targeted advertising or sales disclosures.
- Managing Preferences: Unsubscribe from marketing email communications at any time using the link in our emails; essential transactional communications will continue.
To exercise any of these rights, please contact us directly via email. Verification of your identity or authorized agent credentials may be required before processing requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Any changes will be published directly on this page with an updated "Last updated" date.
Contact Information
- Trading Name: Bags End
- Legal Entity: BAGS END LLC (Company No: 23660666)
- Business Address: 10632 N Scottsdale Rd, B-172, Scottsdale, Arizona, 85254, United States
- Phone: +1 (480) 555-3879
- Email: support@bagsend.store
- Business Hours: Mon – Fri, 9:00 AM – 5:00 PM (Eastern Time)